In short: a WhatsApp chatbot is an automated assistant that replies on your WhatsApp Business number. With Monarkz you build one visually, without Python or coding, and connect it to broadcasts, your CRM and your team inbox.
What can a WhatsApp chatbot do?
- Auto-reply to common questions about prices, hours, delivery and returns.
- Capture and qualify leads: ask for name, budget and needs, then save answers to the CRM.
- Book appointments and send reminders.
- Share catalogs and products and send checkout links.
- Track orders by asking for an order ID.
- Hand off to a human with the full conversation history.
WhatsApp marketing automation
Marketing automation means messages that trigger themselves based on what customers do. On WhatsApp, that includes:
- Welcome messages when someone messages you for the first time.
- Keyword triggers. For example, a customer types “PRICE” and receives your price list.
- Ad follow-ups: instant replies to leads from click-to-WhatsApp ads.
- Abandoned cart and order flows for online stores.
- Scheduled sequences. Combine with the message scheduler.
Learn more in our guide to WhatsApp marketing automation.
How to build a WhatsApp bot with Monarkz
- Pick a trigger: first message, keyword or button click.
- Drag in steps: text, media, quick-reply buttons, list menus or questions.
- Branch the flow based on the customer's answers.
- Add a “talk to an agent” step that routes to your team inbox.
- Publish. Your bot answers 24/7.
AI-assisted replies
Every Monarkz plan includes AI assistance to help draft replies and templates faster, so your team spends less time typing and more time selling.
No-code vs Python WhatsApp bots
Developers can build a WhatsApp bot in Python on the Cloud API, but then they must handle hosting, webhooks, templates, retries and an agent inbox themselves. Monarkz gives you all of that out of the box, and Pro users can still use the API for custom logic.
Start your 7-day free trial. No credit card needed, and you can cancel anytime.
Frequently asked questions
What is a WhatsApp bot number?
It is a WhatsApp Business number connected to a chatbot that replies automatically. With Monarkz, your own business number becomes the bot number, and your team can take over at any time.
Can I set up auto-reply on WhatsApp?
The WhatsApp Business app offers basic greeting and away messages. Monarkz adds full auto-reply flows, keyword triggers and menus on the WhatsApp Business API.
Do I need coding to build a WhatsApp chatbot?
No. Monarkz uses a visual drag-and-drop builder. Developers on the Pro plan can also use the API.
Are WhatsApp chatbots allowed?
Yes, on the official WhatsApp Business Platform, as long as you follow WhatsApp’s policies, including offering a way to reach a human where needed.
Is WhatsApp automation affordable for small businesses?
Yes. Plans start with a free 7-day trial, and Basic at $19.99 a month includes 10 automation flows.